Simple Mining has launched a new Support Portal to make it easier for customers to submit and track support tickets. Follow the steps below to register and get started.
Step 1: Visit your Simple Mining Dashboard
https://dashboard.simplemining.io/login
Step 2: When visiting https://dashboard.simplemining.io/support (Support Ticket Manager) you will be prompted to sign in. If this is your first time, you must register first — click the "Register here" link to create your account.
Step 3: Enter your email address and choose a password. We recommend using the same email address associated with your Simple Mining Dashboard account.
Step 4: Verify your email address. Check your inbox for a verification email from Simple Mining and click the confirmation link to activate your account.
Step 5: After verifying your email, return to the Simple Mining Support Ticket Manager and sign in with your newly created credentials. (https://dashboard.simplemining.io/support)