How do I verify Simple Mining payment instructions?
How do I verify legitimate Simple Mining payment instructions?
The only authoritative source for Simple Mining payment instructions is the Simple Mining dashboard. Any legitimate email about payments will come only from accounting@simplemining.io or ap@simplemining.io. We will never ask you to send payment to an address not already shown in your dashboard.
What will Simple Mining never ask you to do?
Simple Mining will never take the following actions regarding payments:
- Ask you to send payment to an address not already visible in your dashboard
- Pressure you to wire funds urgently based on an email alone
- Ask for your dashboard login credentials, password, or two-factor authentication codes via email
- Send attachments or links requesting you to confirm or update payment details outside the dashboard
What should you do if you receive a suspicious payment instruction?
If you receive a communication that appears to change our payment instructions, treat it as suspicious and take these steps:
- Do not reply to the suspicious message.
- Log in to your dashboard to confirm the current payment details.
- Contact accounting@simplemining.io directly to report the message.
Why is Simple Mining warning me about this?
Phishing attacks targeting B2B payments are common. Simple Mining treats payment security as a top priority — if you are unsure whether a communication is legitimate, contact accounting@simplemining.io before taking any action.