How Do I Update My Account Details?
Learn which account changes our team makes for you and which you can make yourself in the dashboard.
Which changes does your team make?
Your account name, legal entity or company name, and billing address are changed by us. Email support@simplemining.io to make changes.
Past invoices will have the updated name if you download them.
How do I change who receives invoice emails?
The email on your dashboard account receives invoice emails. You can update your email in your profile.
Can I add team members or see several accounts with one login?
Each dashboard login is tied to one email address, and each account has its own login. Dashboards can not have more than one email at this time.
Which changes can I make myself?
- Payment methods: add or change cards and bank accounts under View Profile, Payment Methods.
- Two-factor authentication: turn it on under View Profile, Enable 2FA.
- Email: update your email under View Profile.
Tip: If you lose access to your authenticator app, email support@simplemining.io to request a 2FA reset.