How Do I Rerun a Failed or Declined Payment?
Learn how to pay an unpaid invoice again from your dashboard after a card or ACH payment fails.
Can I rerun a payment myself?
Yes. If a card or ACH payment failed, or you have since added funds to your account, you
can pay the invoice again from your dashboard as long as it is not marked as paid. There is
no need to contact us first.
How do I rerun a payment?
1. Log in to your SimpleMining dashboard and open the Invoice section.
2. Select the unpaid invoice.
3. Choose a payment method under Choose your preferred payment method.
4. Complete the payment through Paystand.
What if I want to use a different card or bank account?
Add the new payment method first by clicking your account name in the bottom left
corner, then View Profile > Payment Methods. Once it is saved, rerun the payment and
select the new method.
When should I contact accounting?
Email accounting@simplemining.io if the invoice already shows as paid, or if you reran the
payment and it failed again.
Avoid future declines: Set a current card or bank account as your Auto Pull method under View Profile > Payment Methods so invoices are paid automatically.
Yes. If a card or ACH payment failed, or you have since added funds to your account, you
can pay the invoice again from your dashboard as long as it is not marked as paid. There is
no need to contact us first.
How do I rerun a payment?
1. Log in to your SimpleMining dashboard and open the Invoice section.
2. Select the unpaid invoice.
3. Choose a payment method under Choose your preferred payment method.
4. Complete the payment through Paystand.
What if I want to use a different card or bank account?
Add the new payment method first by clicking your account name in the bottom left
corner, then View Profile > Payment Methods. Once it is saved, rerun the payment and
select the new method.
When should I contact accounting?
Email accounting@simplemining.io if the invoice already shows as paid, or if you reran the
payment and it failed again.
Avoid future declines: Set a current card or bank account as your Auto Pull method under View Profile > Payment Methods so invoices are paid automatically.