How do I change my mining pool?

To change your mining pool, you will need to submit a support ticket through the Dashboard. Our team will handle the configuration once we have the required information.

Before submitting a ticket, please review the pool options and requirements below to ensure a smooth transition.

All pool changes must be requested through a support ticket in the Dashboard.

What is a mining pool?

A mining pool is a group of cryptocurrency miners that combine their computing power (hashrate) to increase the likelihood of finding new blocks. When a block is mined, rewards are distributed among participants based on the amount of work each miner contributed.

Supported mining pools & fees

Clients may use any pool they choose, but we currently partner with the following pools and offer discounted fees:

We strongly recommend setting up a back up pool as well. In the event your main pool fails, your miners will automatically mine to the back up pool without any manual intervention.

Important things to know before switching pools

• Always confirm that your miners are hashing to the correct pool after a change.
• Funds sent to the wrong wallet address can not be recovered. We strongly recommend double checking your wallet address before submitting a support ticket.
• Most pools require an account, mining without an account may result in lost funds that can not be recovered. Ocean is the only pool that does not require an account.

Ocean

Ocean uses a BTC address as the worker name, no account is required.

Key details

• Minimum payout:01 BTC (cannot be changed)
• KYC: Not required (and not available)
• Setup requirement: BTC address only
• Dashboard: You can view earnings by searching your BTC address at
  xyz/dashboard

Switching BTC addresses on Ocean

• Already-accrued funds do not transfer to a new address.
• If mining stops on the old address, Ocean may attempt a discretionary payout for balances ≥ 0.00065536 BTC, typically within 10–14 days.

Payout behavior

• All miners using the same BTC address contribute toward a single payout threshold.
• The payout threshold remains 0.01 BTC for all payouts, not just the first one.

When submitting your support ticket, include:

• BTC wallet address

Changing wallet addresses frequently with Ocean

While technically possible, this is not recommended because:

• Pool changes are manual.
• Accrued earnings may be delayed or forfeited if they don’t meet discretionary payout thresholds.

Luxor

Requirements

• A Luxor account must be created before mining
• Mining without an account will result in lost funds
• KYC: Optional, but may be required in some cases

Setup notes

• The subaccount name is used as the worker name
• Clients can manage payout preferences directly in their Luxor account

When submitting your support ticket, include:

• Subaccount name
• Email address used to set up Luxor account

NiceHash

Requirements

• Account required
• KYC is mandatory
• Mining without an account will result in unrecoverable funds

Information required to switch

When submitting your support ticket, include:

• Your NiceHash mining address
  https://www.nicehash.com/support/mining-help/general-help/how-to-get-nicehash-mining-address
• Your NiceHash Organization ID
  https://www.nicehash.com/support/general-help/organizations/what-is-an-organization-id-and-how-to-get-it

Litecoin miners

If you are mining Litecoin (L7 or L9 miners), use:

stratum+tcp://scrypt.auto.nicehash.com:9200

SpiderPool

Requirements

• Account required
• The subaccount name must begin with “simple” to receive the discounted fee
• Minimum payout: 0.05 BTC (cannot be changed)

When submitting your support ticket, include:

• The subaccount name that begins with “simple”.

How to request a pool change

1. Log in to your Dashboard
2. Submit a support ticket
3. Include:

• The pool you want to switch to
• Any required account details (wallet address, subaccount, or organization ID)

1. Our team will apply the change and notify you once complete

Always confirm that your miners are hashing to the correct pool after the update.