Can I send my miner to a third-party repair facility?

No. All repairs on miners hosted with Simple Mining must be performed in-house at a Simple Mining facility.

There are a few reasons for this:

• Our repair team handles thousands of units and catches issues faster than most third-party shops.
• Third-party repairs often introduce new problems, and we can't stand behind work we didn't do.
• Shipping miners out and back creates extra downtime and risk of damage in transit.

If you're having a repair issue and want to understand your options, submit a support ticket and we'll walk you through it.